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| Phishing emails |
| 2010-03-14 |
Dear our users!
Please notice our official support email is support@hotfile.com!
Any messages from other emails are illegitimate!
Hotfile staff will never ask you about your password!
Don't send your password in emails! |
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| JDownloader program bug issue |
| 2010-02-24 |
We received reports that valid and premium Hotfile accounts are not recognized by JDownloader program as premium.
Please notice this is JDownloader program bug issue!
We support download managers and they work normal.
You can try download without JDownloader or use another program. |
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| The individual file stats tab is temporary removed from the "My Statistics" page |
| 2010-02-18 |
The individual file stats tab is temporary removed from the "My Statistics" page.
You can check your file statistic as before ("My Files" link). |
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| Vouchers are stopped |
| 2010-02-04 |
The purchase of a voucher is stopped indefinitely.
This doesn't concern vouchers issued by our official resellers. |
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| Imrpove account security |
| 2010-01-08 |
If you want to change your HotFile account email, password or payment info you should request and enter validation code.
Validation code will be send to your email, registered in your HotFile.com account.
Any further emails about hacked accounts will be ignored!
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